Privacy Policy

1. Introduction

DeliverAI Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at deliveraisolutions.com, use our Content Mix Model™ platform, or engage with our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you interact with our Services:

• Account Information: Name, email address, company name, job title, and password when you register for an account
• Authentication Data: Information received from third-party providers (Google, Microsoft) when you choose to sign in using these services
• Contact Information: Name, email, phone number, and message content when you reach out via our contact forms
• Client Data: Data, files, and content you upload or input into the Content Mix Model™ platform, including marketing data, analytics, campaign information, and media performance metrics
• Payment Information: Billing address and payment details processed through our secure payment providers
• Communications: Records of your correspondence with us, including support requests and feedback

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical information:

• Device Information: IP address, browser type and version, operating system, device type, and screen resolution
• Usage Data: Pages visited, features used, click patterns, time spent on pages, referring URLs, and navigation paths
• Log Data: Server logs including access times, error logs, and system activity
• Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Services

2.3 Information from Third Parties

We may receive information about you from third-party sources, including authentication providers (Google, Microsoft), analytics services, and business partners, which we may combine with other information we collect about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Description
Service Delivery	To provide, operate, and maintain our Services, including the Content Mix Model™ platform
Account Management	To create and manage your account, authenticate your identity, and process sign-ins
Communication	To respond to inquiries, send service updates, and provide technical support
Improvement	To analyze usage patterns and improve the functionality, performance, and user experience of our Services
Security	To detect, prevent, and address fraud, unauthorized access, and other security issues
Legal Compliance	To comply with applicable laws, regulations, and legal processes
Analytics	To understand how our Services are used and to generate aggregated, de-identified insights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. The types of cookies we use include:

• Essential Cookies: Required for the operation of our Services, including authentication and security
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics)
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services. By accepting our use of cookies, your data will be aggregated with all other user data for analytical purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Services (e.g., cloud hosting, analytics, payment processing), bound by confidentiality obligations
• Authentication Providers: With Google and Microsoft to facilitate account sign-in, subject to their respective privacy policies
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request
• Protection of Rights: To protect the rights, property, or safety of DeliverAI Solutions, our users, or the public
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, with notice to affected users
• With Your Consent: In any other circumstances where you have provided explicit consent

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches in accordance with applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider the nature of the data, the purposes for processing, and legal obligations. Upon termination of your account, we will retain your Client Data for thirty (30) days to allow for export, after which it may be securely deleted.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

We do not sell your personal information as defined under the CCPA/CPRA. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.

10. International Data Transfers

Our Services are primarily operated in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to such transfers. We take reasonable steps to ensure that your information receives an adequate level of protection.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to promptly delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and revising the "Effective Date" above. We encourage you to review this Privacy Policy periodically. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DeliverAI Solutions
Website: deliveraisolutions.com
Contact Page: Company & Contact